You can delete some or all of your PreSpend data at any time: from within the app, via your device settings, or by contacting us. Your account and data are fully under your control.
Delete Your Data (Keep Account Active)
Delete budget data without closing your account. Your account stays active and you can start fresh whenever you like.
- All monthly budget plans
- Expense & income entries
- Custom categories
- Cloud-synced data (Premium)
- Your account & login
- Premium subscription status
- App preferences
Option 1: Delete from the app
- 1 Open the PreSpend app on your device
- 2 Tap the Settings icon (gear icon, bottom navigation)
- 3 Tap Data & Privacy
- 4 Tap Delete All Data, choose what to remove, and confirm
Option 2: Clear local data via device settings
- 1 Open your phone's Settings
- 2 Go to Apps → PreSpend
- 3 Tap Storage → Clear Data
Heads up: Clearing data via device settings removes only local data. If you have cloud sync enabled (Premium), your synced data on our servers is not affected by this method.
Delete Your Account (Permanent)
Permanently delete your PreSpend account and all associated server-side data.
- Your account & login credentials
- Cloud-synced budget data (Premium)
- Subscription information
- Preferences stored on our servers
- Local data on your device
Note: Deleting your account does not remove data stored locally on your device. To clear local data, uninstall the app or go to your phone's Settings → Apps → PreSpend → Storage → Clear Data.
Option 1: Delete account from the app
- 1 Open the PreSpend app on your device
- 2 Tap the Settings icon (gear icon, bottom navigation)
- 3 Tap Account
- 4 Tap Delete Account and confirm your decision
Option 2: Request via email
Can't access the app or prefer we handle it?
We'll process your request within 7 business days and send a confirmation.
Please include the email address associated with your PreSpend account and use the subject line "Account Deletion Request".
Data Retention
After deletion, your account data is permanently removed within 30 days. Aggregated, anonymised analytics (with no personally identifiable information) may be retained to improve the service.
Budget data deleted from within the app is permanently removed within 30 days. No backup copies are retained after deletion is processed.